B2B E-commerce · MRO / property supply

A US MRO / property-supply distributor - 108,000 orders on an ERP-connected B2B store they own

A US MRO / property-supply distributor needed a B2B store with account-level pricing, purchase-order checkout and a catalog always in step with the ERP that runs the business - reliable and recoverable, because their customers depend on it to keep facilities stocked. Silex built it on custom, self-hosted AspDotNetStorefront, integrated to Epicor P21 - 108,000+ orders, live since 2019, on infrastructure they own.

Residential apartment buildings and grounds
108,000+ orders
one of the highest volumes in our portfolio
4,800+ products
across 500+ categories, 535 suppliers
Epicor P21
ERP integrated as the system of record
7 years
in production, with a documented DR plan

The challenge

The distributor sells MRO and property-supply products to business accounts that expect their own pricing, purchase-order checkout, and a catalog always in sync with the ERP that runs the business. Because their customers depend on the store to keep facilities stocked, it has to be reliable and recoverable - downtime isn't an option.

Account pricing & POs

Business accounts expect their own contract pricing and purchase-order checkout - not a consumer cart.

ERP-synced catalog

The catalog, pricing and inventory have to stay in sync with the ERP that runs the business.

Reliable & recoverable

Customers depend on the store to keep facilities stocked, so downtime and data loss aren't acceptable.

What we built

A heavily customized, self-hosted AspDotNetStorefront B2B platform, integrated with the distributor's ERP - each capability answering a specific operational stake above.

  • ◆
    Account-based B2B commerceCustomer-level pricing, purchase orders, and account self-service across a 4,800-product catalog and 535 suppliers.
  • ◆
    Epicor Prophet 21 (P21) integrationProducts, pricing, inventory, and orders kept in sync with the ERP as the system of record, over its REST API.
  • ◆
    Enterprise-grade hostingA GCP deployment with split application and database servers, a hardened security edge, and encrypted off-site backups.
  • ◆
    A documented Disaster Recovery planRecovery objectives, four disaster scenarios, and tested procedures, because this store is mission-critical to the distributor's customers.

Results

108,000+ orders
one of the highest volumes in our portfolio
4,800 products
across 535 suppliers, ERP-synced
7 years live
on infrastructure they own

Seven years in production, six figures of orders, a deep ERP integration and a tested recovery plan - and the distributor owns the platform outright: code, data, and hosting.

"The store stays perfectly in step with our Epicor P21 system, and knowing there's a tested disaster-recovery plan behind it lets us treat it as the critical infrastructure it is."

- Head of E-commerce, US MRO / property-supply distributor (illustrative - attribution pending client approval)

Why it matters

This engagement is B2B distribution at real scale and real stakes: six figures of orders, a deep ERP integration, and disaster-recovery discipline that treats the store as mission-critical infrastructure - all on a platform the distributor owns.

Get started

Is your B2B store aging, or your developer gone?

Bring us the store - account pricing, POs, ERP sync or recovery. We'll assess it free and show you what owning it outright looks like.