Insights · field notes

Field notes on owning your platform.

Practical, senior-level writing on B2B e-commerce, vacation rental, retail and running AI in production - from the team that has kept clients selling on platforms they own for up to 18 years. No thought-leadership fluff. What actually breaks, and what actually lasts.

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A marketer reviewing an AI-assisted campaign dashboard

Content pillars

Five things we actually know something about.

Our pillars double as topic filters - we write where we have real client scar tissue, not on whatever's trending. "AI (dogfooding)" is deliberate: we run our own agents rather than lecturing about AI.

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One field note a month. The stuff we'd tell a friend running a store.

No newsletter theatre - a single, genuinely useful email a month on owning your platform, ERP integration, VR economics, retail stacks and what we learn running AI in production. Read by distributors, rental operators and retailers who'd rather own than rent.

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We don't just write about dogfooding AI - we run our own agents in production. Start with one narrow, high-value workflow and judge it on real output.